Solid Red Light even after using dcryptor/adapter

Question

After installing, as per instructions provided, there was only a solid red light on my module. I notified tech support, and the person sent an dcryptor adapter. I followed the instructions in that video as well, but the program states: "the module was not able to sample the vehicles immobilizer data. Reconnect the module to the vehicle and follow the programming instructions from STEP 1 to sample the immobilizer data." Now I feel stuck, because it seems as though the module doesn't connect to my car. Please advise.

Answer 1

Hello,

If the red led is stuck on please follow these instructions:

https://www.wirecolor.com/en/qa/92073/faq-red-led-stuck-on?show=92073#q92073

Best regards.