Questions & Answers

Why does my device show offline

0 votes
My evo start was running fine for the first year, yesterday at 10am it stopped working and anytime I try to send a request it says device is offline. How to I fix this? I was in the middle of driving to work when it went offline, according to the history.
posté Dec 7, 2023 dans la catégorie Hyundai par Macademicz (130 points)

1 Réponse

0 votes
Hello,

What is the device id? Should start with 810....

Best regards.
répondu Dec 7, 2023 par derek g (342,860 points)
81012400296
commenté Dec 7, 2023 par Macademicz (130 points)
Hello,

Yes it shows offline for the last 3 days.

I would suggest having the technician that installed the unit verify it for power and ground.

Best regards.
commenté Dec 8, 2023 par derek g (342,860 points)

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