If there is a limit to 3 attempts to code the unit before locking up the DCRYPTOR then why isn't that mentioned?

Question

I called and talked with support and was told that apparently I have locked up the unit by attempting to get it to work with the immobilizer 3 times or more.  DCRYPTOR LIMIT REACHED FOR THIS VEHICLE

I haven't seen anywhere in the manual or instructions where it indicated a limit to this process and now I'm told it will be next week sometime before I'll get a response to a email.

Maybe this could be included in the next manual.  I usually play with my newest toys a bit, the warning could have saved some time and effort:)