Questions & Answers

Unable to update Firmware

+1 vote
When trying to update the EVO-ONE Software, several messages appear at the top right of the screen 
 
-- Please update your FLASH-LINK UPDATER firmware
-- Please disconnect the EVO-ONE from the FLASH-LINK UPDATER before proceeding with the FLASH-LINK        UPDATER firmware update.
-- Please select a Firmware Version
 
And the screen does not change status and does not update the firmware
 
Video 
asked Oct 24, 2022 in Kia by Fidel Garza (190 points)

1 Answer

0 votes
Click on HELP, then choose the 4th option "Cancel FlashLink Firmware Update" if it is clickable. Then disconnect/reconnect the Flash Link Updater.

 

What is the s/n of the flash link updater?

What is the s/n of the EVO-ONE?
answered Oct 24, 2022 by Robert T (300,090 points)
Please check that you are also using the latest version of the flash link manager program 4.51. https://fortin.ca/en/support/flashlinkmanager.html
commented Oct 24, 2022 by Robert T (300,090 points)
Hi Robert
 
The cancel  Firmware is not available
 
The info of flash link is now changed. before i have version 4.05 but now shows empty.
 
SN 002504071868
 
the EVO-ONE now show this data. with firmware in 0.00
 
SN 002B04062093
 
pd. my Flashlink manager Software already has lastest version 4.51
 
Thanks in Advance.
commented Oct 24, 2022 by Fidel Garza (190 points)
Something went wrong with an update of the flash link updater. It is currently at 0.00.

 

Third option under help, Flash Link Firmware update, can you try that?
commented Oct 24, 2022 by Robert T (300,090 points)

Yes i  tried that.

First Select the  option  flash firmware Update and the blue led on te flashlink is blinking, now remove the usb cable and waith 5 seconds, at reconnecting in the lower bar says Conection mode : FLU. and in the flashlink leds red and green are solid.

in the screen one message says Firmware update is about to start  with 3 red dots  but nothings more happens. 

i probe with diferent usb cable , diferent computer, laptop and get the same Result 

Thanks in Advance.

commented Oct 24, 2022 by Fidel Garza (190 points)
edited Oct 24, 2022 by Fidel Garza
Thank you for the description. Unfortunately it seems your FL Updater device has been corrupted. You will need a new one.
commented Oct 25, 2022 by Robert T (300,090 points)

Due to my previous work I have had to flash different equipment, graphic cards, security sytems, routers etc. and regularly the firmware file is located on the computer to which the equipment is connected to flash.

From what I see in the Flashlink Manager everything is done through the Internet.

Is it not possible that the Software does not reach the file path to flash and therefore does not continue?

Something else I could try before discarding the Hardware.

Best regards

commented Oct 25, 2022 by Fidel Garza (190 points)
Unfortunately no. All flash is done via the internet but your device is currently not loaded with any firmware. The software will not be able to update it as it has no idea what it is trying to update.

There is a 3 year warranty on the flash link from the date of manufacture.
commented Oct 25, 2022 by Robert T (300,090 points)
Sorry Robert but I have the very same problem. But I tried with two different units with different flash links they both can't be corrupt. Flash link 4 & flash link lite.
commented Nov 19, 2022 by William Mcdade (150 points)

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