Frequently Asked Questions

Below are answers to common questions regarding our subscription plans.

What is this service used for?

Since the installation facility at Fortin Electronic Systems always has continuous access to the latest vehicles, we decided it was only natural to provide our customers with all the necessary vehicle data for remote-starter and security system installations. Since it's our mission to simplify remote-starter and alarm-system installations we felt that this additional information would be beneficial to those who already rely on our products to make their installations easier.

How can I access the vehicle data?

There are 2 ways to access the vehicle data. The first access method requires an activation card which are packaged with premier Fortin products. The other access method is to purchase a subscription and access the vehicle data through the use of vehicle tokens.

Where do I get my activation key?

Activation keys are printed on a black card (3" x 5") and included in the packaging with premier FLASH-LINK update-able Fortin bypass and interface modules. The activation keys are currently only being packaged with the following Fortin products:

My Fortin product didn't come with an activation key, what now?

Activation keys are only provided with the products listed above. If you purchased a product that is not listed above then all of the information required to install the product is already listed in the generic installation manual including all relevant wire colors required for the installation of the product. If you require additional connection information for the remote-starter you will required to contact the remote-starter manufacturer directly.

My Fortin product is listed but still didn't come with an activation key, what now?

These keys have only been available since December 1st 2008. If you purchased one of the products listed above and it did not include an activation key then your supplier has stock which was packaged before the date in which we started including activation keys. A resellers stock will take much longer to rotate. If you purchase from a reseller and wish to receive more recent stock then you should purchase our products from a direct distributor instead of purchasing from a reseller. Refer to the list of direct Fortin distributors.

I didn't purchase a Fortin product but I still need wiring information for my vehicle, can you help me?

See: Can I get a free activation key?

Can I get a free activation key?

Although the card with the activation key has little monetary value the vehicle wiring service is not free and there are costs associated with the setup, the maintenance and upgrades for this service. Because there are costs associated with providing this service to our customers we are unable to provide free activation keys upon request. Activation keys are only available with the products listed above and are not for individual or bulk sale.

I lost my activation key, where can I get a new one?

We cannot retrieve lost or missing activation keys. Every activation key is unique and is independent of the products that they are packaged with. We are unable provide a replacement activation key for one that is lost or missing. See: Where do I get my activation key?

How do I use my activation key to unlock vehicle wiring?

Go to WireColor.com.
Register a new account and verify your email address by clicking on the link provided in the email that is sent to your email address after registration. If you are already registered and have verified your account continue below.
Log in to your account. If you have forgotten your password use the forgot password link to learn how to change your password.
Choose a vehicle from the drop-down list at the top-left of this page.
Choose a subscription or enter your 16-digit activation key.

How many vehicles does my activation key unlock?

Only one vehicle can be unlocked for each unqiue activation key. The vehicle must be selected and you must be logged in to your account to enter the activation key. See: How do I use my activation key to unlock vehicle wiring?

When can I use my activation key to unlock a vehicle?

An activation key will can be used at any time to unlock any vehicle of your choice. Once the activation key has expired it can no longer be used.

Why do I need to be logged in to my account to use my activation key?

Once an activation key is used it is automatically assigned to your account so you do not need to re-enter your activation key when you revisit a previously unlocked vehicle.

Once I use my activation key to unlock a vehicle how long is it valid for?

Once an activation key is used to unlock a vehicle, that vehicle is available from your account for 48 hours.

How often should I check for new information?

New vehicles and information on existing vehicles are added often, so check back frequently for new and updated information.