EVO-START not sending confirmation back once started

Question

Just fisnished installing an EVO-START connected to a previously installed EVO-ONE on a 2013 Kia Soul (regular Key). The car also has an RFKIT (RF642W) installed. The RF642 works as epected and confirms start. The EVO-START sends the start signal but never receives a confirmation although the vehicle starts correctly.  Was hoping you had some guidance.

Answer 1

Are u using evostart or evostart2 app? I have many issues similar to that with the evostart2 app

Comments

What phone are you using. When installing the app you have a popup asking if you authorize the app to send push notifications, if you answer NO, you will not get a confirmation...

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I've tried both apps with the same result.

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It's an iPhone and notifications are on.  The app reports that the signal is sent but cannot confirm the action. The START button on the APP turns Green wiht slashes (like a green barber pole) indicating it has not received confirmation.

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The app + EVO Start began wokring correctly about 5 days ago.  Nothing done to the device or the car installation.

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Hi I have the same issue.. it starts but I don't get a response so no running time either.  Even if I try to lock or unlock it tells me it can't confirm. It has responded the odd time so I am still trying to figure this out. It's on a 2020 Mercedes Sprinter.
thanks